New Unified Client Portal in GoHighLevel: Setup Guide
The new unified client portal in GoHighLevel is one of the biggest visual upgrades the platform has shipped in a long time. If you run a community, sell courses, or share documents and invoices with clients through your portal, this update takes the whole experience from a basic startup look to a genuinely polished app.
The best part is that you do not have to switch blind. GoHighLevel lets you preview the new portal first, so you can check your custom code, branding, and content before your members ever see it. In this guide I will show you how to turn the feature on in Labs, activate it for your sub accounts, preview it, and then enable it for everyone.
This works the same way whether you are inside your AlphaBlossom CRM or a standard HighLevel (GHL) sub-account, since AlphaBlossom runs on the GoHighLevel platform.
New Unified Client Portal in GoHighLevel: Setup Guide
What Is the New Unified Client Portal Experience in GoHighLevel?
How to Turn On the New Client Portal in GoHighLevel Labs
How to Activate Visibility and Access for Sub Accounts
How to Preview the New Client Portal Before You Switch
What Your Clients See in the New Portal
How to Enable the New Portal for Everyone
Watch "The New GoHighLevel Client Portal Is Here (Switch in 2 Minutes)" on Youtube
What Is the New Unified Client Portal Experience in GoHighLevel?
HighLevel has had communities and a client portal for a while now. If you think about Skool or Circle, HighLevel has its own version built right in, with a portal wrapped around it where clients can join community discussions, take courses, track affiliate links, and view documents and invoices. The problem was the look. The old portal home page felt empty, the design was basic, and the wording on things like joining a group was clunky.
The new unified client portal experience fixes all of that. It pulls your communities, courses, files, estimates, invoices, and affiliate links into one seamless portal that feels premium from the login page onward. It is currently rolling out as a beta feature through Labs, and per GoHighLevel's official support documentation, more portal features are on the way that bring it even closer to what dedicated community platforms offer.
How to Turn On the New Client Portal in GoHighLevel Labs
Because this is a beta feature, it gets enabled at the agency level first. If you are not the agency owner, reach out to whoever is and ask them to flip it on. The process works the same way as other Labs features, like when you enable AI Studio permissions in GoHighLevel.
Switch over to your agency view.
Go to Settings and click Labs.
Click the Sub Account tab and scroll down the list of beta features.
Find the New Unified Client Portal Experience.
Click View Gallery to look at screenshots of the new portal before you commit.
The gallery is worth a minute of your time. It shows the new course homepage, the client estimates view, the files area, and the updated community feed with channels and announcements, so you know exactly what your clients will get.
How to Activate Visibility and Access for Sub Accounts
Once the feature is turned on in Labs, click Activate Features. From here you choose which sub accounts get the new portal. You can use the bulk actions to enable visibility and enable access across multiple sub accounts at once, or check them individually. Enable access simply means the new portal is switched on for whichever sub accounts you have checked.
How to Preview the New Client Portal Before You Switch
Now jump into the sub account where your membership or community lives and open Memberships. It is easy to miss, but over on the right you will see a New label inviting you to try the new client portal. Click it and a pop up appears with the option to open a preview.
The preview drops you into the full new experience, starting with the login page and landing on the new dashboard. This is your chance to check everything before your members see it, especially if you have custom code or custom CSS applied to the current portal.
What Your Clients See in the New Portal
The new dashboard puts far more information within quick reach and looks much more professional. From there your clients can open their communities and browse the different channels, jump into courses with a proper overview page and a pick up where you left off option, and view their invoices, estimates, and contracts. If you share files with clients, those live here too, and if you run an affiliate program, members can grab their links right inside the portal.
How to Enable the New Portal for Everyone
Happy with the preview? Head back to the pop up, check the box confirming you have previewed it, and enable it for everyone. From that point on, anybody who visits your community or portal gets the completely new view. You can still use custom CSS to fine tune the look, but the default design is strong enough that many accounts will not need to touch it.
Why the New Portal Does Not Show Up Right Away
Here is the gotcha that catches almost everyone. After you enable the new portal, your existing link may still load the old version. That is because active sessions need to refresh. Just log out, log back in, and the new unified client portal in GoHighLevel loads for you and for your members. If someone on your team says they still see the old portal, have them do the same.
Is the New Unified Client Portal Worth Switching To?
Absolutely. This upgrade takes the portal from functional to genuinely impressive, and it signals a bigger investment from HighLevel in communities and client experience. If you are polishing up your account anyway, it is a great time to review setting up your business profile settings in GoHighLevel so the rest of your account matches the new front end. And if you want your client experience running on autopilot behind that new portal, our complete playbook for automating your HighLevel setup is the place to start.
Related Links
Related Videos
