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GoHighLevel sidebar with a coral-locked AI Studio menu item connected by a light trail to a roles-and-permissions panel where the AI Studio permission toggle is switched on

AI Studio Permissions in GoHighLevel: How to Enable

May 29, 20266 min read

If you logged into GoHighLevel recently and noticed AI Studio is missing from your sidebar, or someone on your team suddenly cannot access it, you are not alone. GoHighLevel just added AI Studio permissions to the roles and permissions system, which means access is no longer automatic for every user. Some accounts that previously had full AI Studio access now show nothing at all, and the people who suddenly cannot find the feature are understandably freaking out.

The good news is the fix takes about 60 seconds. The account owner (or an agency admin with the right access) just needs to flip a toggle inside roles and permissions. Once that is done, the user logs out and back in, and AI Studio reappears in the navigation exactly where it used to be.

In this guide I will walk you through what changed, exactly where to find the new AI Studio permissions setting in GoHighLevel, how to grant view-only or full access, and why this update almost certainly signals that token-based pricing for AI Studio is coming soon.

Watch "AI Studio Locked in GoHighLevel? Here's How to Turn On Permissions" on Youtube

Why AI Studio Permissions in GoHighLevel Changed

For the last few months, AI Studio has been a free feature available to every user on a sub-account, no questions asked. That is changing. HighLevel just rolled AI Studio into the standard roles and permissions framework, which means it is now controlled at the user level just like every other feature in the platform. If your account owner has not yet turned the permission on for a given user, that user will not see AI Studio at all when they log in.

This is not a bug. It is a deliberate change, and the most likely reason is that GoHighLevel is preparing to start charging for AI Studio token usage. Once token pricing kicks in, you (or your clients) will not want every user on the account burning through tokens without oversight. The new permissions layer lets the account owner decide who can use AI Studio and who cannot, which is exactly the kind of control you need before a paid feature goes live.

What Users See When They Do Not Have Permission

If a user does not have the AI Studio permission enabled, the feature simply does not appear in their navigation. There is no error message, no greyed-out menu item, and no notification explaining what happened. The user logs in expecting to find AI Studio where it used to be and it is just gone. That silent removal is what is causing the panic in the HighLevel community right now.

Who Can Change AI Studio Permissions in GoHighLevel

Permissions are controlled at the account owner level. The account owner can change any user's permissions, including those of agency admins. Agency admins can change permissions for users below them in the hierarchy, but they cannot change their own permission unless the account owner grants it first. If you are a regular team member who cannot see AI Studio, you cannot turn the permission on for yourself. You have to ask whoever owns the account to do it for you.

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How to Enable AI Studio Permissions in GoHighLevel (Step by Step)

Here is the exact path. Log into GoHighLevel as the account owner.

  1. Click the gear icon in the bottom left to open Settings.

  2. In the settings sidebar, click My Staff.

  3. Find the user you want to grant access to and click their name to open their profile.

  4. Click the Roles and Permissions tab.

  5. Scroll down the permissions list (or use the search box at the top) and find AI Studio.

  6. Toggle AI Studio on. You can choose View Only (the user can see AI Studio but cannot edit projects) or View and Manage (full access).

  7. Click Save at the bottom of the page.

Once saved, the user needs to log out and log back in for the change to take effect. After they log back in, AI Studio will be in the left navigation just like it was before.

View Only vs View and Manage

The view-only option is useful when you want a team member or a client to see what is being built in AI Studio without giving them the ability to make changes or burn tokens. View and Manage is the full access option, equivalent to what every user had before this change. For most agency setups, give your senior team members full access and use view-only for junior staff or clients.

Other Granular Permissions Worth Knowing About

While you are inside the roles and permissions panel, take a minute to look at the rest of the list. GoHighLevel exposes granular permissions for almost every part of the platform: AI agents, account settings, automations, blogs, calendars, contacts, conversations, opportunities, payments, and more. You can also restrict users to viewing only their own assigned data, which is useful for sales teams where each rep should only see their own leads.

This is a level of control most CRMs do not give you, and it is one of the reasons agencies pick GoHighLevel for client work. If you have not audited your team's permissions in a while, this is a good moment to do it. Pair this with our guide on moving sub-accounts cleanly between agencies if you need to think about access at the agency level as well.

What This Means for the Future of AI Studio

The most useful thing you can take away from this update is that AI Studio is about to start costing tokens. HighLevel has been clear about this for a while. The permissions update is the last piece of plumbing they need in place before they can flip the switch on paid usage. If you have not yet trained your team on how to use AI Studio efficiently, especially on when to use the visual editor instead of the AI chat to save tokens, now is the time. The same goes for setting up SEO properly on the sites you build, which we cover in our AI Studio publishing and SEO guide.

Quick Fix Summary

If someone on your team says AI Studio disappeared from their account, you do not need to file a support ticket. Go to Settings, My Staff, click the user, open Roles and Permissions, toggle AI Studio on, save, and have them log back in. The whole fix is under 60 seconds. The more important conversation is what you do with AI Studio once token pricing arrives, because that is going to change how every agency approaches AI Studio builds.


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